A merger of strengths: We're excited to share with you that Medumo is now a Philips company. Our partnership with Philips will empower us to continue to serve our existing customers while further expanding our connection to more patients and providers. Philips' commitment to global health perfectly complements Medumo's commitment to improving patient navigation.

See the full press release here.

Guide, track, and triage your patients in the most intelligent, effortless way possible

With Medumo, more patients successfully complete care episodes with less admin burden.

Delivering customizable, timely resources and information through multiple channels.

sent immediately after a referral

The Patient Navigation Platform Trusted by Renowned Health Systems Nationwide

Choose from over 100 care pathways co-developed at leading institutions.

Reach the most patients, at exactly the right moments

The hardest to reach patients are often the ones at greatest risk. We use multilingual precision-timed SMS, emails, phone calls, and even paper mailings to reach the most patients at every step in their care.


Most health system apps are hardly ever used. Through our integrations, Medumo drives patient portal utilization and delivers indoor wayfinding support, rides, provider-recorded videos, two-way live chat, telehealth, and more.

The best way to deliver industry-leading digital health tools



Machine learning from 10 million digital interactions allows us to segment each patient based on their engagement patterns and adapt our outreach to mitigate risk. The more we observe each patient across care episodes, the more we learn about how to drive their success.

Intelligent adaptation to meet the needs of each patient

Custom triaging algorithms at any point in the care journey help staff detect clinical and operational risk. Medumo’s risk-focused reports are designed to streamline patient management and facilitate seamless, early interventions.

Visualizing patient risk and taking action has never been easier


Drive core operating metrics
Convert More Referrals

increase in referrals scheduled within 6 days

Reduce Unnecessary Visits

decrease in pre-op visits required before surgery

Increase Throughput

decrease in late cancels and no shows

Improve Preparedness

decrease in poor procedural prep

Increase Portal Adoption

increase in patient

portal activations

Reduce Staff Burden

reduction in post-op nursing calls

"The Medumo team makes the process easy. They're a true partner every step of the way, from kickoff to program evaluation."

Flexible data-sharing workflows allow us to go-live in as quickly as 6 weeks without burdening your IT Team.

Once live, our product team partners with you to continuously evaluate and optimize the program.


of patients engage


patients supported to date


of patients recommend

"Our unit as a whole has reduced its no-shows and last minute cancellations, and patients feel more prepared going into their procedures."

Want to learn more?
Philips expands its patient management solutions in the US with the acquisition of Medumo

July 18, 2019


Amsterdam, the Netherlands and Boston, MA - Royal Philips, a global leader in health technology, today announced that it has expanded its patient management solutions in the US with the acquisition of Boston-based start-up company Medumo. Founded in 2013, Medumo has developed a diagnostic patient management platform for healthcare providers to deliver patient engagement and education services.